MyHome Properties (“MyHome Properties”, “MyHome Prop”, “we”, “our”, “us”) is a sole proprietorship residential real estate advisory firm based in Bengaluru, Karnataka, India, registered with the Karnataka Real Estate Regulatory Authority (RERA) under registration number PRM/KA/RERA/1251/310/AG/260316/006950.
This Privacy Policy (“Policy”) governs the collection, processing, use, storage, disclosure, retention of, and protection of personal data (“Personal Data”) by MyHome Properties. This policy applies to any Data Principal (hereafter referred to as ‘user’) who accesses our website https://www.myhomeprop.in/ (“Website”) or has shared any information with us. We value your privacy, and our Company is committed to safeguarding your personal information and ensuring its security.
This Privacy Policy applies to any visitor or user of our Website, including prospective and existing customers, property buyers, property owners or sellers, and any other individual who interacts with our Website or voluntarily provides Personal Data to MyHome Properties through enquiries, discovery calls, property submissions, or other communications.
This Policy is framed in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”), Digital Personal Data Protection Rules, 2025 (“DPDP Rules”), and the Information Technology Act, 2000.
1. Data We Collect
We collect Personal Data that is voluntarily provided to us when you access our website, create an account, book appointments, submit inquiries, or otherwise interact with us through email, digital platforms, or offline communications.
The categories of Personal Data collected include:
Business Customer
We collect information you voluntarily submit, including: name, email address, phone number, budget range, preferred region. This information is collected when you contact us, fill out forms, or otherwise interact with features on the Site.
Automatically Collected Data
When you visit our Site, we may automatically collect certain information using cookies, web beacons, and tracking technologies such as Google Analytics. This may include IP address, browser type, pages viewed, date and time of visit, and usage data.
2. How We Process Your Information
We use the personal information for the following purposes:
- To respond to your inquiries and provide the requested services. We use your information to respond to queries, requests, or messages submitted through our website, email, or other communication channels, and to provide the services, insights, or assistance you have requested from us.
- To personalize your experience. We may use your information to tailor content, recommendations, and communications based on your interests, preferences, location, or interactions with our website, in order to provide a more relevant and customized user experience.
- To analyze usage trends and improve our site. We use information such as usage data, analytics, and user interactions to monitor and analyze trends, usage patterns, and preferences. This helps us improve the functionality, performance, content, and overall user experience of our website and services.
- Customer Support & Communications. To facilitate customer support and communications, the Company processes personal information to respond to queries, requests, feedback, and grievances, and to conduct discovery calls for the purpose of understanding user requirements and preferences. This includes communicating with users to curate and share a list of suitable properties, providing service-related updates, and issuing necessary transactional, operational, and administrative communications.
- To Process Property Listings and Seller Submissions. When you submit details about a property you wish to sell (for example, via our online forms), we collect and use that information to review, process, and potentially list your property within our advisory services. This includes contacting you about your submission, evaluating the property details you provide, and facilitating further discussions with prospective buyers or our internal team. We may also use this information to communicate updates about your submission, clarify listing details, and assist with related services. Processing this information helps us connect sellers with interested buyers and improve the property advisory experience for all users.
- To send you updates, newsletters, and marketing communications. We may use your contact information to send you newsletters, updates, promotional materials, market insights, and other communications related to our services, offerings, events, or industry developments.
- To comply with legal obligations and enforce our rights. We may process and retain your information to comply with applicable laws, regulations, legal processes, governmental requests, or court orders, and to enforce our terms, policies, and contractual rights, or to protect the rights, property, or safety of MyHome Properties, our users, or others.
3. Retention of Data
MyHome Properties shall retain Personal Data only for such period as is necessary to fulfil the purposes for which it was collected, including to provide its services, conduct discovery calls, facilitate property advisory and listing activities, comply with contractual obligations, satisfy statutory and regulatory requirements, resolve disputes, enforce legal rights, and support legitimate business operations.
Without limiting the generality of the above:
- Personal Data relating to buyers and property owners (including data collected through enquiries, discovery calls, and property submission forms) shall be retained for the duration of the engagement or advisory relationship and thereafter for such period as may be required under applicable tax, accounting, real estate, and commercial laws.
- Information relating to property details, curated property lists, quotations, and transaction-related communications shall be retained for record-keeping, compliance, audit, and dispute-resolution purposes, in accordance with applicable laws and internal policies.
- Personal Data collected for newsletters, updates, or promotional communications shall be retained until the user withdraws consent or opts out of receiving such communications.
- Technical information, usage data, and system logs shall be retained for a limited duration for purposes of website security, analytics, troubleshooting, and performance monitoring, in accordance with industry standards.
Upon expiry of the applicable retention period, Personal Data shall be securely deleted, anonymised, or irreversibly destroyed in accordance with reasonable security practices and procedures.
MyHome Properties will retain and process Personal Data only for as long as it is necessary for the purposes set out in this Privacy Policy or as otherwise required to comply with applicable laws, resolve disputes, and enforce its legal agreements and policies.
4. User Rights
In accordance with applicable data protection laws, you have the following rights in relation to your Personal Data processed by MyHome Properties
Right of Access
You have the right to request access to your Personal Data held by the Company. This includes confirmation of whether your Personal Data is being processed and access to a summary of the categories of Personal Data processed. You may also request information regarding the purposes of such processing, details of any third parties with whom your Personal Data has been shared, and the applicable retention periods or the criteria used to determine such periods.
Right to Correction
You have the right to request correction, completion, or updating of your Personal Data that is inaccurate, incomplete, or outdated. Upon receipt of a valid request, the Company shall take reasonable steps to correct or update such Personal Data in accordance with applicable law.
Right to Erasure (Deletion)
You may request the deletion or erasure of your Personal Data where such data is no longer necessary for the purposes for which it was collected, or where you have withdrawn your consent, as applicable. Requests for deletion shall be processed subject to applicable legal, regulatory, contractual, and statutory retention requirements. Please note that deletion of certain Personal Data may limit or prevent the Company from providing certain services or continuing its engagement with you.
Right to Withdraw Consent
Where the processing of your Personal Data is based on your consent, you have the right to withdraw such consent at any time. Withdrawal of consent shall not affect the lawfulness of any processing carried out prior to such withdrawal, but may impact our ability to provide certain services.
Right to Grievance Redressal
You have the right to raise any grievance or concern regarding the processing of your Personal Data. The Company shall acknowledge and address such grievances within the timelines prescribed under applicable law. Grievances may be raised by writing to: myhomeprop2026@gmail.com
Right to Nominate
You have the right to nominate any individual to exercise your rights under this Privacy Policy and applicable data protection laws in the event of your death or incapacity. Such nomination shall be made in the manner prescribed under applicable law or as otherwise notified by the Company from time to time.
5. Cookies
We use cookies and similar tracking technologies to operate and improve our Website, analyse usage patterns, and enhance overall performance and user experience. Cookies are small text files placed on your device when you visit a website. They help us recognise your browser, understand how users interact with our Website, and improve its functionality.
Types of Cookies we use:
Essential Cookies
These cookies are necessary for the basic functioning of the Website and enable core features such as security, page navigation, and access to certain areas of the Website. The Website cannot function properly without these cookies.
Analytics and Performance Cookies
These cookies collect aggregated and anonymised information about how visitors use the Website, such as pages visited, time spent on pages, and interaction patterns. This information helps us analyse Website traffic and improve performance and usability.
Session and Persistent Cookies
Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a specified period or until you delete them.
Managing Cookies
You may control, restrict, or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability, functionality, or performance of the Website. By continuing to use our Website, you acknowledge the use of cookies as described in this Privacy Policy. You may withdraw your consent at any time by disabling cookies through your browser settings.
6. Disclosure to Third Parties
MyHome Properties may disclose Personal Data to third parties only where such disclosure is lawful, necessary, and proportionate, and only for the purposes for which the Personal Data was collected or as otherwise permitted or required under applicable law.
We limit the sharing of Personal Data with third parties to what is reasonably necessary to operate our Website, provide our advisory services, and comply with legal obligations. Wherever Personal Data is shared, MyHome Properties ensures that appropriate contractual, technical, and organisational safeguards are implemented to protect the confidentiality and security of such data.
Personal Data may be disclosed in the following circumstances:
Property-Related Disclosures (With User Direction)
When you submit property details or engage with our advisory services, we may share relevant information strictly on a need-to-know basis and only with your knowledge or direction, for the purpose of facilitating property discovery, evaluation, or potential transactions. MyHome Properties does not publish or disclose personal contact details without appropriate consent.
Business Transactions
Personal Data may be disclosed in connection with, or during negotiations of, any merger, acquisition, restructuring, sale of assets, or transfer of all or part of MyHome Properties business, subject to appropriate confidentiality and data protection safeguards.
Marketing and Promotions
Where you have provided your consent, we may share limited Personal Data with business partners for the purpose of offering relevant products, services or promotional communications. You may withdraw such consent at any time.
Legal and Regulatory Disclosures
We may disclose Personal Data where such disclosure is required to comply with applicable laws, regulations, legal processes, court orders, or governmental requests, or where necessary to enforce our legal rights and policies. We may also disclose information to investigate, prevent, or address fraud, security incidents, or unlawful activities, or to protect the rights, property, or safety of MyHome Properties, its users, or others.
MyHome Properties does not sell Personal Data and does not disclose Personal Data to third parties except as described in this Privacy Policy.
7. Data Transfer
Your Personal Data may be processed at MyHome Properties operating locations and at locations where third-party service providers supporting our Website and services are situated.
MyHome Properties ensures that any transfer of Personal Data is carried out in accordance with applicable data protection laws and is subject to appropriate contractual, technical, and organisational safeguards designed to protect your Personal Data and maintain an adequate level of data protection. By submitting your Personal Data and using our Website or services, you acknowledge and consent to such storage and processing of your Personal Data in accordance with this Privacy Policy.
8. Changes in Privacy Policy
MyHome Properties may update this Privacy Policy from time to time to reflect changes in applicable laws, regulatory requirements, business practices, or operational processes.
Any updates to this Privacy Policy will be posted on this page along with a revised “Last Updated” date. Where required under applicable law, or where the changes are material, MyHome Properties may provide additional notice of such changes, including through email or a prominent notice on the Website, prior to the changes becoming effective. You are encouraged to review this Privacy Policy periodically to remain informed about how your Personal Data is collected, used, and protected. Your continued use of the Website or services after the updated Privacy Policy becomes effective will constitute your acknowledgement of the updated Privacy Policy.
9. Contact Us
If you have any questions about this privacy policy, clarifications, or grievances, please email us at myhomeprop2026@gmail.com